Responsible gambling

Responsible Gaming at Bitkingz

At Bitkingz, we're committed to providing a safe and enjoyable gaming environment. We want you to have the best possible experience with us, so please take some time to learn about our responsible gambling features.

Deposit Limits

If you feel that your gaming has become excessive or is affecting your daily life, you can set deposit limits to control how much you spend on our site. You can do this by:

Contacting our 24/7 customer support team via live chat or email
Logging in and accessing the "Responsible Gaming" section of your account

Time-Outs

If you need a break from gaming, you can take a time-out for a specified period (from 1 day to 6 months). During this time, we'll suspend your access to our site. You can do this by:

Contacting our customer support team via live chat or email
Logging in and accessing the "Responsible Gaming" section of your account

Self-Exclusion

If you feel that gaming is having a serious negative impact on your life, we encourage you to consider self-excluding from our site. This will completely block your access for up to 5 years. You can do this by:

Contacting our customer support team via live chat or email
Logging in and accessing the "Responsible Gaming" section of your account

Session Reminders

We want to help you stay aware of how long you've been playing and encourage responsible gaming habits. Our session reminders will prompt you after a set period (default 60 minutes) with information on:

The time spent online
Winnings/losses during this session

If needed, click "Take a Break" to log out immediately.

Gaming Information

We're committed to helping our players maintain control over their gaming habits. Please be aware of the following:

Maximum Daily Loss Limit: £10,000 for verified accounts
Deposit/Withdrawal Limits
- Deposit: Up to £5,000 (instantly via Visa/MC/Skrill/Crypto)
- Withdrawal: £20-£10,000/day, instant via Crypto for amounts under £2,000